Overall we really like The Garage. They are honest with what is going on with the car, they make recommendations for things that can be done in the future, and they do good work! The main reason I gave them 4 stars instead of 5 is because we were asked to bring our car in on Tuesday ( a week after we had called to schedule service) and by Thursday morning they still had not looked at the car. We needed the car back by Monday evening / Tuesday morning. Daniel did tell us they were short handed in the shop when we dropped it off, but we didn’t expect them to not get to it until Friday or Monday even. So once they are no longer short handed I am sure it will go back to better service on that front. They really are good folks there!!
Thank you, Hallie! We are happy to hear that you had a positive experience at The Garage in Renton and appreciate your kind words about our honesty and quality of work. We apologize for any inconvenience regarding the delay in servicing your car. We understand the frustration and are continuously working to improve our staffing to ensure timely service for our valued customers. We appreciate your understanding and look forward to providing you with excellent service in the future!
- The Garage in Renton